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Shipping Policy

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Thank you for choosing Designs Weekly Refresh! Below is our shipping policy to ensure a smooth and transparent delivery process.

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Shipping Destinations

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We offer worldwide shipping to most countries. If your location isn’t listed during checkout, contact us for assistance.

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Shipping Methods

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  • Large Furniture: Dedicated line logistics.

  • Small Items: Sent via international express (e.g., DHL, FedEx, UPS, Post).

 

Delivery Options

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  • Home Delivery: The goods will be sent your address. You may need to coordinate with the logistics personnel for delivery and wait at the address you provided to receive the package. If you are away on vacation or temporarily unavailable at the provided address, please leave a note when placing your order so we can make arrangements in advance and notify you as early as possible when the shipment is approaching.

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Shipping Cost

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Woldwide free shipping, taxes are included (Import duties apply for shipments to the United States and must be paid separately. No additional customs fees are required for other countries/destinations).

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Delivery Time

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  • Small, in-stock items: Delivered in 7–22 business days via express shipping.

  • Large or customized items: Delivery takes 2–8 weeks after full payment, depending on specifications and order quantity.

 

Note: Delays may occur due to natural disasters, strikes, conflicts, remote areas, product shortages, national holidays, or similar circumstances.

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Tracking Your Order

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Once your order is shipped, you’ll receive a confirmation email with:

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  • Express shipments: A tracking number to monitor your package on the carrier’s website or platforms like 17Track.

  • Sea shipments: A bill of lading to track cargo status on the shipping company’s official website (e.g., COSCO, Maersk, MSC, CMA CGM, Evergreen Line).​

 

Customs and Duties

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  • Home Delivery: All fees are included. (Import duties apply for shipments to the United States and must be paid separately. No additional customs fees are required for other countries/destinations.)

 

For further questions, contact us. We’re here to help!

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